These Terms and Conditions govern your use of the 9kmy platform, including all games, sportsbook services, promotions, and account features. Please read them carefully before registering or placing any wager at 9kmy.
21+ Access to 9kmy is restricted to adults aged 21 and above.
You must be at least 21 years of age and provide accurate registration information. 9kmy operates a strict one-account-per-player policy across all Malaysian users.
All bonuses and free credits at 9kmy are subject to wagering requirements. Bonus funds cannot be withdrawn until the stated rollover conditions are fully met.
Fraudulent activity, bonus abuse, collusion, use of automated betting tools, and multi-accounting are strictly prohibited and will result in account suspension and forfeiture of funds.
All deposits and withdrawals are processed in Malaysian Ringgit. Full KYC verification is required before processing your first withdrawal from 9kmy.
You are solely responsible for maintaining the confidentiality of your 9kmy login credentials. Report any unauthorised account access to 9kmy support immediately.
9kmy provides self-exclusion, deposit limits, and session controls. Players who self-exclude may not circumvent exclusion by creating new accounts — this constitutes a breach of these Terms.
In these Terms and Conditions, the following definitions apply unless the context requires otherwise:
By accessing, registering, or using the 9kmy Platform in any capacity, you acknowledge that you have read, understood, and unconditionally agree to be bound by these Terms and Conditions, together with the 9kmy Privacy Policy and Responsible Gaming Policy, each of which is incorporated into these Terms by reference.
If you do not accept any provision of these Terms, you must immediately cease using the Platform and close your Account. Continued use of 9kmy following any amendment to these Terms constitutes your acceptance of the revised Terms.
Important: These Terms constitute a legally binding agreement between you and 9kmy. We strongly recommend you read the full document before depositing funds or placing any wager on the Platform.
Access to 9kmy is strictly limited to individuals aged 21 years and above. By registering an Account, you represent and warrant that you are at least 21 years of age. 9kmy reserves the right to request proof of age at any time. Accounts found to belong to underage individuals will be immediately suspended, all funds forfeited, and the matter may be referred to relevant authorities.
It is your sole responsibility to ensure that accessing and using 9kmy is lawful in your jurisdiction. 9kmy makes no representations as to the legality of the Platform in any specific jurisdiction outside its licensed territory. Players accessing the Platform from jurisdictions where online gaming is prohibited do so at their own risk and may have their accounts restricted or closed without notice.
You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, residential address, and valid contact details. 9kmy operates a strict one-account-per-player policy. Creating multiple accounts — whether under the same identity or using different personal details — is a material breach of these Terms and will result in permanent suspension of all associated accounts and forfeiture of all balances.
9kmy is required under its international gaming licence to verify the identity of all players prior to processing withdrawal requests. You may be required to submit a copy of your Malaysian MyKad, passport, proof of address, and proof of payment method. Failure to provide satisfactory documentation within the prescribed timeframe may result in suspension of withdrawal privileges.
You are solely responsible for maintaining the confidentiality of your 9kmy login credentials, including your username, password, and any two-factor authentication codes. You agree not to share your Account credentials with any third party. 9kmy will not be liable for any loss arising from unauthorised access to your Account resulting from your failure to maintain credential confidentiality.
If you believe your Account has been accessed without your authorisation, you must notify 9kmy's customer support team immediately via live chat or email. 9kmy will take reasonable steps to investigate and, where appropriate, temporarily freeze the Account pending resolution.
An Account is considered dormant if there has been no login activity for a continuous period of 12 months. 9kmy reserves the right to apply an administrative fee to dormant accounts or to close them following written notice to the registered email address. Real Money Balances in closed dormant accounts will be held for a period of 6 years in accordance with applicable regulations.
Players may request Account closure at any time by contacting 9kmy support. Closure requests will be processed within 5 business days. Any Real Money Balance remaining at the time of closure will be returned to the Player's verified payment method, subject to completion of KYC requirements.
9kmy accepts deposits and processes withdrawals via the following methods: Touch n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, and USDT TRC20. All transactions are processed in Malaysian Ringgit (MYR). 9kmy does not apply foreign exchange fees on domestic MYR transactions.
The minimum deposit amount at 9kmy is MYR 30, unless otherwise specified for a particular payment method or promotional offer. Maximum deposit limits vary by payment method and player tier and are displayed at the point of transaction.
Withdrawal requests are processed within 24 hours of submission, subject to completion of KYC verification. Withdrawals to e-wallets (Touch n Go, Boost, GrabPay) are typically settled within minutes of processing. Bank transfers may take 1–3 business days depending on the receiving institution. 9kmy reserves the right to request additional verification documentation before processing any withdrawal at its sole discretion.
Bonus Funds and any winnings derived from Bonus Funds may only be withdrawn after the applicable wagering requirements have been fully satisfied. Attempting to withdraw funds subject to active wagering requirements will result in the automatic forfeiture of all associated Bonus Funds and any winnings attributable to those Bonus Funds.
9kmy reserves the right to request evidence of the source of funds deposited into your Account as part of its AML compliance obligations. Failure to provide satisfactory documentation may result in the suspension of deposit and withdrawal privileges pending investigation.
All bonuses, promotions, free spins, cashback awards, and VIP programme benefits offered by 9kmy are subject to the specific terms and conditions published alongside each respective offer, as well as these General Bonus Terms. In the event of any conflict, the specific offer terms prevail.
Unless stated otherwise in the applicable offer terms, all Bonus Funds awarded by 9kmy are subject to a wagering requirement of 30x the bonus amount before withdrawal. Wagering contributions vary by game type: slots typically contribute 100%, live casino games 10–20%, and table games 5–10%. Full contribution schedules are available on request from 9kmy support.
9kmy employs fraud detection systems to identify patterns of bonus abuse, including but not limited to: exploiting game mechanics with low-risk bet distributions to artificially satisfy wagering requirements, collusion between players to transfer bonus-derived winnings, and systematic exploitation of promotional offers. Evidence of bonus abuse will result in the immediate cancellation of all Bonus Funds, forfeiture of related winnings, and potential permanent account suspension.
Promotions offered at 9kmy are available only to eligible players as specified in the respective offer terms. 9kmy reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice, provided that such modification does not adversely affect players who have already begun satisfying wagering requirements under the original offer terms.
All games available on the 9kmy Platform are governed by the individual game rules provided within the game interface, together with the general rules set out in this section. In the event of any technical malfunction or disconnection during a game round, 9kmy's system logs constitute the authoritative record of game outcomes. 9kmy will make reasonable efforts to resolve technical disputes in a fair and timely manner, but cannot guarantee the reinstatement of any individual game round affected by circumstances outside its control.
Sportsbook bets are governed by 9kmy's Sportsbook Rules, which cover settlement procedures, void bet conditions, in-play betting restrictions, and ante-post market rules. These are available in the Sportsbook section of the Platform. 9kmy reserves the right to void any bet placed at an incorrect or palpably erroneous price, or placed as a result of a technical error in the odds feed.
The following conduct is strictly prohibited on the 9kmy Platform. Engaging in any of the following will result in immediate account suspension, forfeiture of all balances, and may result in legal action:
Zero Tolerance Policy: 9kmy maintains a zero tolerance policy for fraud, collusion, and multi-accounting. Where evidence of prohibited conduct is identified, all funds in implicated accounts — including Real Money Balances — may be permanently forfeited at 9kmy's sole discretion.
All content on the 9kmy Platform — including but not limited to the 9kmy name and logo, website design, game content, graphics, text, software, and data compilations — is the property of 9kmy or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, or commercially exploit any 9kmy content without prior written consent.
9kmy's collection, use, and storage of your personal data is governed by the 9kmy Privacy Policy, which is incorporated into these Terms by reference. By registering an Account, you consent to the processing of your personal data in accordance with the Privacy Policy. 9kmy does not sell personal data to third parties. Data is processed solely for purposes of account management, regulatory compliance, fraud prevention, and personalised gaming experience.
9kmy is committed to providing a safe and responsible gaming environment for all Malaysian players. The following responsible gaming tools are available to all Account holders:
Players who have activated self-exclusion are prohibited from attempting to circumvent their exclusion by registering new accounts. Any Account opened in breach of a self-exclusion will be immediately closed and any funds therein forfeited.
For further information on responsible gaming resources, please visit 9kmy's Responsible Gaming page. 9kmy is for adults aged 21 and above only. 21+
To the fullest extent permitted by applicable law, 9kmy, its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to loss of profits, loss of data, or interruption of service.
9kmy's total aggregate liability to any Player in connection with any claim arising from use of the Platform shall not exceed the total deposits made by that Player in the 30-day period immediately preceding the event giving rise to the claim, or MYR 10,000, whichever is lower.
Nothing in these Terms limits 9kmy's liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be excluded or limited by applicable law.
9kmy reserves the right to amend these Terms and Conditions at any time. Where amendments are material, 9kmy will provide at least 14 days' written notice to registered players via the email address on file, prior to the amendments taking effect. For minor or administrative amendments, notice may be provided by updating the "Last Updated" date at the top of this page. Continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms.
These Terms and Conditions are governed by and construed in accordance with the laws applicable under 9kmy's international gaming licence jurisdiction. In the event of any dispute arising from your use of the 9kmy Platform, you agree to first attempt resolution by contacting 9kmy's customer support team. If a dispute cannot be resolved informally within 30 days, it may be referred to the relevant dispute resolution body designated under 9kmy's gaming licence. Both parties agree to engage in good faith throughout the dispute resolution process before initiating any formal legal proceedings.
For questions regarding these Terms and Conditions, account matters, or any aspect of the 9kmy Platform, you may contact our support team via:
9kmy's support team is available around the clock and aims to respond to all email enquiries within 24 hours. For urgent account security issues, live chat is the recommended contact method.
Now that you've reviewed the 9kmy Terms and Conditions, you're ready to play with full confidence. Explore 500+ slots, 100+ live casino tables, and real-time sportsbook action — all in MYR, all secured, all fair.
21+ Play responsibly. Gambling involves financial risk. Adults only.